Welcome to the bksb dedicated technical support and advice page.

Here, you will find all of the support and guidance that you need to ensure that your organisation is maximising the performance of our solutions, and your learners.

Should you have any technical enquiries please contact our dedicated support team:

Tel: 01623 413333 (select option 3)

Email: support@bksb.co.uk

Did you know? bksbLIVE 2 is built on Amazon Web Services and is highly
reliable. Data is protected by secure facilities and infrastructure, as well
as sophisticated network and security monitoring systems.

 

bksb Remote Support Client

The Remote Support Client can be downloaded in Windows, OSX, Linux and Mobile.

 

On-site Training

We can offer a bespoke training session for you and your organisation – this session could be hosted at our headquarters in Mansfield, or at your own offices.

Our education and training specialists will be happy to discuss your requirements prior to arranging a visit to ensure you get the maximum value from any training session.

You will also receive a clear and concise information pack after the session, should you need to pass on our guidance to any additional personnel. Please contact us to discuss the available options.

 

Our compliance with the Data Protection Act (1998)

At bksb Ltd, we are fully compliant with the Data Protection Act (1998), which means that you can be reassured that:

All personal data will be processed fairly and lawfully.

Your personal data will be obtained only for one or more specified and lawful purposes, and will not be further processed in any manner incompatible with that purpose or those purposes.

Personal data processed for any purpose or purposes will not be kept for longer than is necessary for that purpose or those purposes.

Appropriate technical and organisational measures will be taken against unauthorised or unlawful processing of personal data and against the accidental loss or destruction of, or damage to, personal data.