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PDF files are not found with Functional Skills Resource CD


Summary

You may find when you receive your Functional Skills Resource CD that the PDF files don’t link into the interface.


Cause

On some CDs there is a folder that has not been created called either ‘Entry PDF Files’ or ‘PDF Files L1-3’ within the first directory on the CD.

Entry 1-3 CD
 

Level 1-3 CD


However, this should be in the format of:

 

Entry 1-3 CD

Level 1-3 CD




Solution

To fix this issue you can either:

 

  • Use the ClientSettings configuration utility to set the location of the resources. This utility when selecting the resource locations, will automatically move and create the necessary folders.

 Download ClientSettings  Configuration Utility

  •  Create folders manually:

1.      Open ‘# E1-3 2008’ folder.

2.      Create a new folder called ‘Entry PDF Files’ without the quotes.

3.      Cut and paste the folders ‘English’ and ‘Mathematics’ into the ‘Entry PDF Files’ folder.

 

4.      Open ‘# Level 1-3 2008’ folder.

5.      Create a new folder called ‘PDF Files L1-3’ without the quotes.

6.      Cut and paste the folders ‘English’ and ‘Mathematics’ into the ‘PDF Files L1-3’ folder.

 

If you still receive errors then please contact Technical Support (details below).




Support
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If you need support with any of the articles, then please use the details below to contact us:

Contact Liam Wheldon
Title bksb Technical Specialist & Programmer
Phone 01623 627191 ext 8234
Email support@bksb.co.uk 


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