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Unable to find or access folder


Summary

Unable to find/access folder when launching bksb standalone.

 

Example screenshot

 



Cause

This is caused when the user running bksb does not have access to read and write to the specified folder.



Solution

Windows Vista & 7 Home: Please set permissions on C:\program files\bksb\ as permissions are slightly different for Vista.


This fix is for all versions of Windows (2000, XP, Vista & 7)


   1.   Log on as an Administrator.

   2.   Navigate to ‘C:\Program Files\bksb\bksb Standalone v3 IA &

         Diag\’.

    3.   Right click ‘Results’.

 

   4.   Click ‘Properties’.

   5.   Click ‘Security’ tab.

   6.   Click ‘Add’.

 

   7.   Manually enter the name ‘everyone’ without quotes.

   8.   Click OK.

   9.   Put a check next to modify.

   10.   Launch bksb again.




Support
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If you need support with any of the articles, then please use the details below to contact us:

Contact Liam Wheldon
Title bksb Technical Specialist & Programmer
Phone 01623 627191 ext 8234
Email support@bksb.co.uk 


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